Contact

CONTACT THE GRID

Questions about sizing, an order, shipping or returns? Use the contact form below or email transmissions@neon-grid.shop.

Our transmission desk normally replies within 1–2 business days.

ORDER SUPPORT

Include your order number and the email address used at checkout so we can investigate quickly.

DAMAGED, MISPRINTED OR INCORRECT ITEMS

Contact us within 30 days of delivery and attach clear photos of the product, packaging and issue. Eligible production problems can be replaced or refunded without returning the faulty item.

RETURNS

Contact us before sending anything back. Approved returns must follow the instructions in our Return and Refund Policy.

COLLABORATIONS & PRESS

For creator partnerships, editorial requests or W. Nation 2099 project enquiries, email transmissions@neon-grid.shop.

Neon-Grid // W. Nation 2099
Dublin, Ireland

Contact form