Contact
CONTACT THE GRID
Questions about sizing, an order, shipping or returns? Use the contact form below or email transmissions@neon-grid.shop.
Our transmission desk normally replies within 1–2 business days.
ORDER SUPPORT
Include your order number and the email address used at checkout so we can investigate quickly.
DAMAGED, MISPRINTED OR INCORRECT ITEMS
Contact us within 30 days of delivery and attach clear photos of the product, packaging and issue. Eligible production problems can be replaced or refunded without returning the faulty item.
RETURNS
Contact us before sending anything back. Approved returns must follow the instructions in our Return and Refund Policy.
COLLABORATIONS & PRESS
For creator partnerships, editorial requests or W. Nation 2099 project enquiries, email transmissions@neon-grid.shop.
Neon-Grid // W. Nation 2099
Dublin, Ireland